Romania’s first telemedicine platform dedicated to mental health
We connect patients with verified psychiatrists and psychologists via video, including 24/7 urgent care, aligned with GDPR and Romanian telemedicine law (OUG 196/2020). Product built. Compliance in place. Launch-ready. Want to know more?
Long waiting lists, thin coverage outside major cities, rigid clinic hours, and social stigma. Patients in acute crisis or with urgent needs have few options outside 9-to-5; clinicians lose hours to admin instead of care.
“There isn’t a single specialist in my town.”
Thousands of communities without a psychiatrist or psychologist; rural patients and those with limited mobility are left without viable options.
The privacy of a remote consultation lowers barriers and makes it easier to seek help.
Hospitals and practices are full; first appointments can be months away, unacceptable in crisis or for follow-up.
Psychiatrists and psychologists who want to practise telemedicine legally still lack a dedicated, law-compliant platform.
We cut post-consultation admin time with medical notes, letters, and prescriptions using voice-to-text dictation in one integrated flow. More time for patients, less paperwork.
One place for booking, video, documents, mood tracking, medication reminders, and crisis support (6-step safety plan, mandatory clinical screening, grounding exercise, SMS emergency-contact alert), in a secure, confidential environment built for trust.
Clinicians deliver care; we provide the health IT layer.
The only app in Romania with round-the-clock urgent consultations: doctors respond as soon as possible, subject to availability; the visit must be completed within 4 hours of confirmation. Premium pricing (2×) for urgent slots. Crisis support with mandatory screening (PHQ-9, GAD-7, suicide risk), 6-step safety plan, and SMS emergency-contact notification.
Scheduled or urgent visits, secure chat, and medical documents in the same workflow.
OUG 196/2020 (telemedicine), HG 1133/2022, GDPR, Law 46/2003 (health data). Role-based access, audit logs for clinical actions, automated backups. Consent, data export/erasure, DPO.
Android & iOS apps + scalable backend.
Far less post-visit admin: clinical notes and letters with voice-to-text dictation, prescriptions and documents in one flow. No duplicate forms, no app-hopping, everything in TeleMind. More time for patients, less bureaucracy.
One hub for mental health: booking and video, documents and prescriptions one tap away, daily mood tracking across 8 dimensions, treatment list and medication reminders, appointment notifications, anonymous Q&A with verified doctors, and, when needed, 24/7 crisis support with mandatory clinical screening (PHQ-9, GAD-7, suicide risk), a personalized 6-step safety plan, a guided grounding exercise, and SMS emergency-contact notification.
Emergency contact: trusted person (family / close friend) in profile, automatically notified via SMS during a crisis, plus guidance to 112 and emergency services in acute situations.
Full confidentiality and a secure environment built for trust. Accessible, discreet, GDPR-aligned.
Estimate: 2M+ people with mental health needs (depression, anxiety, etc.)
OUG 196/2020 enabled telemedicine; HG 1133/2022 set the rules. The market is structuring now.
Few solutions focused solely on psychiatry/psychology; none with 24/7 on-call in Romania.
TAM: paid mental health consultations in Romania. SAM: telemedicine. SOM: TeleMind as the trusted brand for patients and clinicians.
The clinician sets the visit price. The platform takes a configurable fee per payment (default 27%).
Example: Visit 300 RON · 27% fee → 81 RON platform revenue, 219 RON to clinician. At 1,000 visits/month → ~81,000 RON recurring platform revenue.
Illustrative, conservative scenario. Market: growing telemedicine in RO, clear legal framework (OUG 196/2020, HG 1133/2022); few players focused on mental health. First mover sets the standard.
| Metric | Year 1 (2026) | Year 2 | Year 3 |
|---|---|---|---|
| Active clinicians on platform | 15–25 | 40–60 | 80, 120 |
| Visits / month (end of period) | 400, 800 | 1,500, 2,500 | 4,000+ |
| Platform revenue / month (27% fee, avg ~300 RON) | ~30–60k RON | ~110–190k RON | ~300k+ RON |
Current competition: traditional practices (no 24/7), and one to two general telemedicine platforms, none dedicated to mental health with 24/7 on-call. Projections depend on execution (clinician onboarding, patient acquisition, B2B partnerships).
Patient & clinician: auth, profile, scheduling, video, chat, payments, documents, mood, crisis, notifications.
OUG 196/2020, HG 1133/2022, GDPR, Law 46/2003. Terms, privacy policy, consent, export/erasure, DPO, clinician, platform agreement.
Pre-release checklist covered. GTM: pilot-clinician beta → public launch (ads, PR, HR/wellness partnerships) → scale. Next: clinician onboarding, patient acquisition, first B2B partner.
Them: fixed 9, 5 hours, booking only, no digital follow-up. TeleMind: 24/7 on-call, Q&A between visits.
Them: cannot operate legally in Romania, no prescriptions, USD pricing. TeleMind: RO-licensed psychiatrists, legal prescribing, GDPR + Law 95/2006 (public health).
Them: general medicine, no psychiatry focus. TeleMind: dedicated mental-health focus and strict clinician verification.
The only app in Romania with 24/7 psychiatric on-call and response in the shortest possible time, subject to availability. Full stack: booking → payment → video → documents → Q&A → GDPR. Acute patients get immediate access; clinicians earn premium rates for flexible coverage.
The team that built the product from zero, aligned it with RO/EU regulation, and brings clinical credibility in mental health.
Mobile developer, full-stack engineer, and cybersecurity analyst. Former startup founder with an exit at 25. Drives a scalable, secure, compliant platform (GDPR, OUG 196/2020).
Board-certified psychiatrist with training in systemic psychotherapy. Direct patient experience and real-world practice needs: 9.9/10 from 50+ reviews on ProDoctor.ro. Validates the product clinically and as the clinician user.
After consolidating launch in adult psychiatry and psychology, we expand where the gap is widest and demand is strongest.
Romania has a critical shortage of paediatric specialists; child psychiatry is underserved, with over 92% of doctors concentrated in a few cities. Children and teens are left without options. TeleMind opens access via telemedicine and becomes the first dedicated hub.
We onboard clinical psychologists and psychotherapists in the same flow: scheduling, video, documents, payments. One front door for patients, whether they need a doctor or therapy, and a full mental health offering.
One mental health hub for Romania: psychiatry (adults + paediatrics), clinical psychology, psychotherapy, 24/7 on-call and crisis support with safety planning. Accessible to anyone, anywhere, anytime. The market is structuring now, whoever builds now sets the standard.
€50k–€100k
Proposed allocation:
12-month goals: active clinicians on platform, recurring monthly visits, first B2B partner (clinic or insurer). Next: child & adolescent psychiatry, clinical psychology, psychotherapy, all-in-one mental health 24/7.
Mental health, within reach for everyone. Let’s talk.
[email protected] · telemind.ro
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